We want you to absolutely LOVE your Vaute order, so we have a super simple return/exchange policy!
All you have to do is forward us your e-receipt (or e-mail us your order number) at email@example.com and let us know you'd like to return or exchange, then mail it back to us:
VAUTE Attn: Returns
35 Meadow St. Suite 101
Brooklyn, NY 11206
We just need to have it returned unworn (except for trying it on of course!) and unwashed within 30 days of you receiving it for a full refund, or within 90 days for an exchange or store credit. Returns received after the 30 days will only be eligible for store credit.
Once we receive your return mail, we'll ship out your exchange within 1-5 days, or process your refund or store credit. Depending on your bank, refunds can take anywhere from 2-10 days to show back up on your credit card statement. You'll receive a confirmation email as soon as your refund is processed!
Any questions, just email firstname.lastname@example.org